Shipping policy
Shipping Policy
All orders are processed within 1–3 business days. You will receive a confirmation email with tracking information as soon as your order ships.
Shipping Times
- United States: 7–20 business days
- Canada: 7–20 business days
Delivery estimates are shown at checkout before you complete your purchase, based on your exact location and the items in your cart.
Shipping Costs
Shipping costs are calculated and displayed at checkout based on your order weight, destination, and selected shipping method. Orders over $100 qualify for free standard shipping within the United States and Canada.
Order Tracking
Once your order ships, you'll receive a tracking number by email. Please allow 24–48 hours after shipment for tracking information to update.
Customs and Duties
International orders may be subject to customs fees or import duties charged by your country's customs office. These charges are the responsibility of the customer and are not included in your order total.
Questions
If you have any questions about your shipment, contact us at support@altaycenter.com and we'll respond within 1–2 business days.